Terms and Conditions

The term 'ANDEO' or 'we' or 'our' or 'us' refers to the owner of the website. The term 'you' or 'your' refers to the user or viewer of our website.

Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement with respect to our site. This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreement’s representations, warranties and understandings with respect to the Site, the Content, freebie offers, or service provided by or listed on the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and at any frequency without specific notice to you. 

We reserve the right in our sole discretion, without any obligation and without any notice requirement to you, to edit or delete any documents, information or other content appearing on the Site, including this Agreement.

Upon receiving your order, we will carry out standard pre-authorisation check on your payment to ensure there are sufficient funds to support the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. You will be debited once the order has been accepted.

Shipping Terms

We ship orders to street addresses in Malaysia & Singapore only. We do not deliver to a PO Box address and any other International addresses.

On delivery of the Products, you may require signing for delivery. You agree to inspect the Products for any obvious defects or damages before you sign for delivery. You need to keep receipt of the delivered Products in case of future discussion with us about it.

There will be 1 attempt made to deliver your parcel, a note will be placed in your recipient’s mailbox. If you failed to collect the products (within 2 weeks of our first delivery), we may do either or both of the following:

  1. charge you for our reasonable storage fee and other cost reasonably incurred by us; or 
  2. cancelling the order, in which case we may refund to you or your credit or debit card company as applicable any money already paid to us, less our reasonable administration charges (including for attempting to deliver and then returning the Products, and any storage fees incurred)

We process our delivery order daily (working days). Orders made after 12noon will be processed on the next working day. Your orders should be arrived in 3-5 working days (W.M.); 5-10 working days (E.M.) and 14 working days (Singapore).

Once your orders have been picked up by our logistic department, tracking code would be available. An email of tracking code will be sent out to you for your reference. You can track your order through our logistic company website .

Free shipping promotions are for normal price items only. Promotions and on SALES items are not entitle for any free shipping services.

Delivery Charges


West Malaysia

East Malaysia


Delivery Charges

RM 9.00

RM 13.00

RM 30.00

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